Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
Hi from me as well, @simbashen!
When checking the email you received from Dropbox, is it the same as the one you see here?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hey @simbashen, thanks for the confirmation.
Can we send you an email, so we can look into this?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi @simbashen, I've sent you an email, please could you reply to it as soon as possible!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi everyone, I also signed up for the Dropbox Password with pop up banner with 'extra 1gb storage'. Install Safari Extention and start using it, but no extra 1gb storage on my account. Please help?
Hey @marcciatti, can we email you, so we can look further into this?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi Hannah, yes of course
Hi @marcciatti, I've sent you an email, please could you reply to it as soon as possible!
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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