Apps and Installations
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I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?
It's LEGIT, I got mine after 48 hours of waiting. A pop up appreared saying Dropbox Passwords Installed - Claim extra storage (cliked 1GB selection). In the making I have at least saved two passwords (total of 50 available for free) before I got the pop up.
Same problem here... after installed, I did not receive the extra 1GB
Hey @lmarchisotti! Can I open a ticket for you, so that we can look into this together?
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Please @Nancy, i'm with you. What can i do?
@lmarchisotti, I just emailed you to the email address that’s tied to your Community profile here. When possible, please reply back to me in the same email thread, and we’ll take it from there.
Thanks!
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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I'm with the same issue. Got Dropbox passwords a few days ago after getting a popup message when I entered on the website and still haven't been credited the extra Gb.... I waited as some people here said it took 48h but still no deal.... Hos can I open a ticket?
Hey @brunovieira, sorry to see you're having trouble.
Can we send you an email, so we can look into this?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Not a problem! I just emailed you, so we'll continue there.
Thanks!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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I saw the offer too after install and wait a week and no free storage. So i uninstall it. How can I get that free storage?
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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