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I don't want the box next to the DropBox Badge

I don't want the box next to the DropBox Badge

CNGrove
Explorer | Level 3

When I am working on a document...

> I DO want to see that little round blue DropBox icon.

> I do NOT want to see that overly-large box next to it.

How do I make that happen?  If I click "hide," they both disappear.  But I want to retain (only) the little round blue icon.

Thank you. CNGrove  

14 Replies 14

Jay
Dropbox Staff

Hi @CNGrove, thanks for bringing this to our attention.

 

If you click the Badge icon once, does the box disappear?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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CNGrove
Explorer | Level 3

Greetings, Jay, and thank you for replying to my question about the "badge."

   Until about a year ago, when I opened the document stored on DropBox it appeared on my screed together with a little round blue badge on the righthand side.  I liked to see it there.

   Recently, the badge has been accompanied by an unnecessarily large, annoyingly intrusive box containing options in which I have no interest.  My hope was to make the intrusive box disappear while retaining the little blue badge.  But "hide" gets rid of them both.

   I guess I have clicked "hide" one too many times because today, when I checked a DropBox-stored document so that I could answer your specific question, I am seeing nothing at all - no badge, no box - on the right side of my documents.  (These are .docx documents.)

   If you know how I can get the little badge without the intrusive box, I will take whatever steps you recommend.  Thank you, Cornelius

Hannah
Dropbox Staff

Hey @CNGrove, sorry to jump in here, but could you perhaps send us a screenshot of the box you're referring to, so we can have a visual?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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CNGrove
Explorer | Level 3

Thank you, Hannah.

I have a screenshot all set to send you, but I can see no way to attach it to this reply.

Please advise.  Cornelius - "CNGrove"

Rich
Super User II

@CNGrove wrote:

I have a screenshot all set to send you, but I can see no way to attach it to this reply.


Reply to a post and click this button:

 

2fcbbb497217ca3827eaf2e764d2d562.png

 

CNGrove
Explorer | Level 3

Thank you, Rich!  Cornelius

CNGrove
Explorer | Level 3

Hello, Hanna.

See screenshot.

Thanks, Cornelius ["CNGrove"]Badge question from CNGroveBadge question from CNGrove

Megan
Dropbox Staff

Hey @CNGrove, thanks for the screenshot! 

 

It's going to sound trivial, but have you tried restarting your device? If so, did you notice the same behavior after the reboot? Also, which version of our app do you use at the moment? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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CNGrove
Explorer | Level 3

Good morning, Megan.

 > Have I tried restarting?  Yes, because (a) I often turn my computers off, including overnight; (b) restarts are required after many upgrades.

 > Version?  I've just spent 20 minutes looking; I've discovered more than a dozen DropBox pages and dropdowns I've never seen before!  None has information about my version.  FYI: I am using Basic synched between three computers. 

Who's talking

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    Megan Dropbox Staff
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    CNGrove Explorer | Level 3
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    Rich Super User II
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