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I have just 2 apps. Cannot install the 3rd free app. Pls help

I have just 2 apps. Cannot install the 3rd free app. Pls help

Knut1
New member | Level 2

Having bought a new phone, deleted Drop box from the old one, I have just 2 apps. Despite this I am not allowed to get a free 3rd app on my new phone. Pls help. Many thanks Knut1

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Re: I have just 2 apps. Cannot install the 3rd free app. Pls help

Rich
Super User II

@Knut1 wrote:

Having bought a new phone, deleted Drop box from the old one, I have just 2 apps. Despite this I am not allowed to get a free 3rd app on my new phone.


Removing the app from a device doesn't remove the device from your account. Check your Security page. You can see and remove any extra linked devices.

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    Rich Super User II
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