Apps and Installations
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My documents folder is taking up 1/2 my hard drive space on my MacBook Pro. I want to move them off my laptop and onto Dropbox. How do I do that and no longer have that folder on my laptop? Thank you
Hey @Suzanne W.4, I'd be happy to answer this for you!
All you'd have to do would be for you to enable our Backup feature. That should do the trick for you.
If you have any questions, let me know!
Wouldn't that still leave that folder on my MacBook Pro laptop? I want it gone from there. I may already have backup enabled, but I'm not sure. I know my recent photos are backed up on Dropbox. How do I check to see if I have backup enabled?
If computer backup is enabled, and you've chosen the Documents folder as well, then it would be moved into the Dropbox folder.
Keep me updated with any details.
I obviously have backup enabled for my MacBook Pro and backed up on August 9 but I can't get into it to see what was backed up. It says the backup is 8.9 GB, but it should be a lot more than that if it truly backed up my computer.
Hi Suzanne, can you try to open your app's preferences and access your "Backup" tab?
Once you do, please click Manage backups, and send me a screenshot. Thanks!
Hi @Suzanne W.4, did you follow the steps I provided on my previous response as to how you can access the app's preferences?
Can you send me a screenshot of what you see on your end, please?
I went to my avatar, and took a screenshot but I don't see preferences. I've attached the screenshot but it doesn't look like it has inserted the entire screenshot.
Hey @Suzanne W.4, thanks for the screenshot!
It seems you're following the steps on the web, instead of the app. Can you try again on your desktop app following these steps?
For more info on available support options, see this article.
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