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Impossible to find download link for Dropbox Paper

Impossible to find download link for Dropbox Paper

tomhbird
New member | Level 2

I've been using the Mac desktop app for Dropbox Paper for years across a number of my MacBook devices. I've just been issued a new MacBook Air from my work and I can't for love nor money find any way of downloading the desktop app.

 

I know it's in a never-ending 'beta' but I've been using it for longer than I can remember and it's a intrinsic part of my work process and not having the app is mildly infuriating.

 

I've tried logging into paper.dropbox.com from Chrome and Safari logged in under my Personal and Work accounts, but never get the prompt to download the app.

 

Surely there's an easier way to actually download the app!?!?!

 

Cheers

 

2 Replies 2

Re: Impossible to find download link for Dropbox Paper

Megan
Dropbox Staff

Hi @tomhbird, welcome to the Dropbox Community, have a great month ahead.

Can you confirm that you are signed in to Dropbox on the desktop client?

Also, if you try the following steps, are you prompted to download and install the Paper app?

 

  • Open any Paper doc.
  • Click the “?” icon in the lower-right corner.
  • Click Get desktop app.
  • Click Download the app on the pop-up screen. 

Let me know of any updates.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Re: Impossible to find download link for Dropbox Paper

tomhbird
New member | Level 2

Yes, I am logged in via the Desktop App – with both my Personal and Work accounts.

 

Clicking the ? icon when I'm in Chrome didn't display the option to download, but on Safari it did. So, it looks like I've finally got it downloaded probably.

 

However, I had already sorted a great workaround by using Webcatalog to run the browser version of paper.dropbox.com in it's own shell – something for others to keep in mind if they face the same problem.

 

Cheers

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    tomhbird New member | Level 2
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    Megan Dropbox Staff
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