Latest Dropbox update is causing Windows 10 File Explorer to hang

[lawiseman]

I'm having this same problem loading dropbox folder from Windows Explorer or saving there from my primary web browser (Opera). Have tried a reinstall of DB client and other fixes like moving / renaming the db folder or only synching essential files, but it still hangs.

[bn]

lawiseman, can you try installing the latest stable version from here: https://www.dropboxforum.com/t5/Desktop-client-builds/Stable-Build-18-4-32/m-p/202761#M3630?

[lawiseman]

That was the same version I had installed according to the standard installer. I chose the offline installer instead and it seems to work like a charm. Thanks!

[dontpanic]

I have the same problem.
I do not know what to do.
Version 29.4.20
The conductor does not work.
Often does not see files

https://www.dropbox.com/s/c53zyr9saksljec/2f7ad60aa5d56004a246d4eb9b70aec8.png

https://www.dropbox.com/s/c53zyr9saksljec/2f7ad60aa5d56004a246d4eb9b70aec8.png

https://www.dropbox.com/s/wxtp0c8uwniveg8/3c04f-clip-23kb.jpg

https://www.dropbox.com/s/y9pm3xooo7sybki/6fdec72029460e9b1ccf04e0b4571f2f.png

[Jane]

Hey @dontpanic, 

Thanks for getting in touch here, I'd be glad to follow-up on your request! 

First of all, keep in mind that I’ve located your open support ticket and I could see that my colleague has been awaiting your email back so that you troubleshoot together. At your convenience, could you check your inbox for their message and let me know if you have any issues locating the reply, so that I make sure that you receive it again?

Also, I have made sure to transfer over any additional information there, so that we have all relevant details on one email chain.  

Thanks again for your patience and cooperation on the matter.

Warm regards, 

JaneA

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