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Logged into the mobile app on my iPhone but I can't see my files

Logged into the mobile app on my iPhone but I can't see my files

laingash30
New member | Level 2

Hi, just upgraded my iPhone from 11 to 13.

Logged into dropbox but can't see my files?

 

1 Accepted Solution

Accepted Solutions

Re: New iPhone issues- dropbox not working?

Rich
Super User II

@laingash30 wrote:

Logged into dropbox but can't see my files?


Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

View solution in original post

2 Replies 2

Re: New iPhone issues- dropbox not working?

Rich
Super User II

@laingash30 wrote:

Logged into dropbox but can't see my files?


Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

Re: New iPhone issues- dropbox not working?

laingash30
New member | Level 2

Great spot- auto signed in with an account I didn't know I had.

Have resigned in with my proper account.

All good now 

Many thanks

Rob

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Top contributors to this post

  • User avatar
    laingash30 New member | Level 2
  • User avatar
    Rich Super User II
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