cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
From Dropbox Dash and Dropbox AI to seamless integrations with tools like Gmail, learn how Dropbox makes your day more efficient and easier, and how sci-fi is becoming reality here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Comments

Logged into the mobile app on my iPhone but I can't see my files

Logged into the mobile app on my iPhone but I can't see my files

laingash30
New member | Level 2
Go to solution

Hi, just upgraded my iPhone from 11 to 13.

Logged into dropbox but can't see my files?

 

1 Accepted Solution

Accepted Solutions

Re: New iPhone issues- dropbox not working?

Rich
Super User II
Go to solution

@laingash30 wrote:

Logged into dropbox but can't see my files?


Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

View solution in original post

2 Replies 2

Re: New iPhone issues- dropbox not working?

Rich
Super User II
Go to solution

@laingash30 wrote:

Logged into dropbox but can't see my files?


Are you sure you've signed in to the same account that was used on your iPhone 11? Make sure the email address you used to sign in is the same one you used on your other phone.

Re: New iPhone issues- dropbox not working?

laingash30
New member | Level 2
Go to solution

Great spot- auto signed in with an account I didn't know I had.

Have resigned in with my proper account.

All good now 

Many thanks

Rob

Who's talking

Top contributors to this post

  • User avatar
    laingash30 New member | Level 2
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
Need more support?