Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hello I have used 27% of my dropbox capacity. Each and every time I log on to my computer. dropbox is set to LOG IN AT STARTUP.
Lately Dropbox is taking about 10-15 minites to log in completely.
At one time this was taking about 2 minites after computor booted up.
Is there something that could be done to fix or speed things up again?
Thank you
[personal information removed per the Community's Guidelines]
Hi @Brasco, thanks for bringing this to our attention.
What device are you running and what OS version?
Do you have many programs loading when the machine boots up?
This will help me to assist further!
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thanks, could you try reinstalling the app via this link to see if this helps?
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi @Brasco, is there any chance that your desktop app is syncing more than 300k files at the moment? If yes, then this could be one reason why this is happening.
There is a 300k soft limit, depending on the machine itself.
If this is the case, are you able to use selective sync to prevent entire folders from syncing to the site to see if this helps?
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!