Apps and Installations
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MacOS Ventura 13.0.1 - running on Intel Core i9 15" (2019) Macbook Pro
The Prompt keeps coming up even though I have run the installation numerous times
DropBox for MacOS is Now Ready
Update Dropbox to use it on the latest version of MacOS
Get Started
Hey @Oshioyi, do you mean that the notification to update your Dropbox app to the new Dropbox for macOS never goes away, even though you've gone through with the update?
Or are you having a different issue?
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Oshioyi,
We’d like to check what’s going on here, would you mind if we reached out to the email associated with your community profile to look into this further?
Thank you!
Emmet
Hi
I've managed to get it working after multiple attempts.
Hi
Can I ask what version of Mac OS you are running
I have been having problems with Mac OS Ventura 13.3.1
My iMac at home which is a fair bit older, has no problems it is the MacBook Pro 15" 2019 that is having the problems
Thanks
Les
Same issue here on a brand new Mac Studio. "Dropbox for macOS on File Provider is now ready." Currently at v177.4.5399. I've run through the process a few times and upon starting Dropbox, it tells me again that I should update.
Hey @jackmoffett, sorry to hear abut this.
May we reach out via email to have a further look internally?
Walter
Community Moderator @ Dropbox
dropbox.com/support
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You can reach out via email
But I have had Dropbox support look and provide suggestions and me run a number of things none of which worked
Yes, you may.
Hi @Lesbo2 & @jackmoffett, I just sent you an email, I'll see you there!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
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