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Missing Folder Object Information in MacOS

Missing Folder Object Information in MacOS

Rahrahrally
Explorer | Level 4

Hi, after the installation Dropbox overwrites the folder object information. Any chance to do not?

 

MacOS Ventura 13.0.1, M1

A folder has normally the subtitle e.g. "5 objects"

Now i have the text: "Available offline"

 

10 Replies 10

Walter
Dropbox Staff

Hey @Rahrahrally, welcome to the Community and happy December!

 

I'm not quite sure I understand the issue at hand. Could you elaborate a bit on your query?

 

If you feel that a screenshot would help, feel free to attach one in your response.

 

Thanks!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Rahrahrally
Explorer | Level 4

Hi Walter,

thank you for your reply.

 

I hope this fits better and helps:

folder.png

 

 

 

 

 

right side: Folder with object information under the folder name (dropbox: only online)
left side: the dropbox info: "Available offline" overwrites the folder object informations

 

I would prefer that I see the folder object information, like before the "update". The small green symbol is enough. Any idea to change that back?

 

Megan
Dropbox Staff

Hi @Rahrahrally, thanks for the screenshot! 

 

Your feedback regarding our Dropbox desktop application has been very valuable and I will endeavor to make sure your voice is heard.

 

I will pass on your comments to the relevant departments.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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roespi
Explorer | Level 3

I want all of my files on Dropbox to also be local on my MacBook. I just found out that Dropbox changed how they handled files and it's all on the cloud now. That's not useful to me.

 

So I clicked on "Make available offline".

 

Now all of my files and folders say "available offline" underneath them where I would have had important information show there like the resolution of an image or how many items are in a folder. I want the later. Seeing the words "available offline" written under each file is useless to me and cluttered.

 

How can I fix this?

 

what it should look likewhat it should look likewhat it looks like NOWwhat it looks like NOW

Jay
Dropbox Staff

Hi @roespi, I've merged your post to this thread to keep similar queries together.

 

We appreciate the feedback on how to improve the Dropbox service and interface, and we arestill looking into this matter.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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roespi
Explorer | Level 3

So it's not possible to see file/folder info when it's stored locally?

Jay
Dropbox Staff

At this time, it wouldn't be possible to do so.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Rahrahrally
Explorer | Level 4

Hey Dropbox-Team,

I opened that issue months ago ... communities live from the fact that you then also make something.

 

So, any news?

Thanks!

Jay
Dropbox Staff

Hi @Rahrahrally, currently there are no updates on this matter. As and when there is a change, we will post an update here.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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    roespi Explorer | Level 3
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