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Old Dropbox Account

Old Dropbox Account

EmViens
New member | Level 2

After updating my phone & dropbox app, it logged me out of my account. At that point I was no longer able to access to my photos I had uploaded. Is it possible the dropbox account was linked to my old phone? Any other sign in I have tried do not lead me to the one with my photos. This was back in 2019.. should I just give up hope that they are all gone?

1 Reply 1

Rich
Super User II

@EmViens wrote:

After updating my phone & dropbox app, it logged me out of my account. ... This was back in 2019.. should I just give up hope that they are all gone?


Do you mean that you haven't accessed your account since 2019? If that's the case, then it is most likely gone already. Accounts that are idle for more than a year are deleted due to inactivity. You might have been able to do something about it back then, but certainly not now.

 

If you still have the same email address that you used for Dropbox then you can try resetting the password for your account. If you don't receive a password reset email, then the account is likely gone.

 

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    Rich Super User II
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