cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in hearing how one of our Community members uses Dropbox for sailing trips? Read all about it here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Remove Dropbox from my Windows device.

Remove Dropbox from my Windows device.

dieterschmied
New member | Level 2

I want  Dropbox out of my windows 10 computer and I have never used the program and it will not remove itself  using standard steps!

1 Reply 1

Megan
Dropbox Staff

Hi @dieterschmied, let's jump right into this! 

 

Do you get any specific errors, when trying to uninstall the app from your Windows device? 


Also, can you try opening the "Task Manager" by right-clicking the taskbar and clicking "Start Task Manager". Then please click on the "Processes" tab to see if there are any other processes associated with Dropbox that may be preventing Dropbox from being removed from your device. You may need to click "Show processes from all users" to check all processes.

 

Once you are viewing these processes, if you see any items that refer to Dropbox, or recognize any programs that you may have linked to Dropbox, please perform the following steps for each applicable process:

 

- Click on the line that references the process to select it
- Click on "End Process"

 

After you've done so, please try to follow the normal uninstall instructions found here

 

Let me know of the results!


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?