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Scan on my iphone apps doesnt work anymore

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Scan on my iphone apps doesnt work anymore

Jerome4
New member | Level 2
a month ago

When i scan with my iphone, its says that it doesnt work because the name aint valid.

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Re: Scan on my iphone apps doesnt work anymore

Walter
Dropboxer
a month ago

Hey @Jerome4, sorry to hear about this.

 

Can you please let us know your device's OS version and the version of the Dropbox mobile app installed there as well?

 

Did you clear the app's cache since you first noticed this by the way?

 

If you did and the error persists, I'd appreciate a screenshot too.

 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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