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Re: Shorten link not working

Shorten link not working

Jonathan R.32
New member | Level 1
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 Hi there!  All of a sudden, the shorten link feature in my public folder is not working - not that the link won't work - it won't shorten it anymore.

 

Any help would be appreciated - thanks!

49 Replies 49

Jonny S.1
New member | Level 1
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Same problem here, it seems quite a few people still want this feature. It's how I send links to clients, I'd rather not have to shorten the link in bit.ly - get this sorted Dropbox!

Joshua D.4
New member | Level 1
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same problem here.  Please fix this feature.

Marcos G.4
New member | Level 1
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What happened to the Dropbox's developers ?

Isn't it taking too long to be fixed ou, at least, explained?

Rob D.19
New member | Level 1
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Zero updates to my ticket from 12 days ago. Only acknowledgement was a generic "self-service" return mail from the Zendesk ticket system about a day after I created the ticket.

Jeff B.37
New member | Level 1
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Monday * Sept. 12th * Still not working ...

 

bestdesi t.
New member | Level 1
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+1 (not working)

David C.196
Explorer | Level 4
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I really use this feature quite often --- The Google URL shortener won't shorten Dropbox links....goo.gl

 

John T.37
New member | Level 1
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Same here too.  I use this feature lots.  The only way I can exit the page is to use the back button on the browser

Rob D.19
New member | Level 1
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Another week of silence on my ticket. 

Rich
Super User II
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Btw, I think this relates only to the public folder - which I think no longer exists on new versions, is that correct?

Correct. The Public folder is a deprecated feature, replaced by share links which can be created to any file or folder and not restricted to a single location. Newly created accounts (after October 2012, I believe) don't have a Public folder, and only Pro or Business accounts have the ability to create one (and I wouldn't expect that to last either).

Need more support?