Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Recently, I lost the Smart Sync context menu on my Mac (Big Sur 11.6.8) and noticed that the Smart Sync icons are no longer accurate, meaning that some folders that have local files are showing as all online and vice versa, but not all and not consistently. The sync does appear to still be working, but not indicating files states correctly. I have tried uninstalling and resinstalling multiple times, even completely resynced from online, nothing resulted in any change in behavior.
@MrCrow wrote:
Recently, I lost the Smart Sync context menu ...
The context submenu for Smart Sync no longer exists. Instead, there are simply two new items on your context menu that say Make available offline and Make online-only.
Hey @MrCrow, if you're referring to the syncing icons on the files, these are kind of different now as well.
You can read more about them here.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!