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Cant open Excel Files in Dropbox from Spotlight Search in Mac

Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura

dsnidey
Helpful | Level 6
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After upgrading to macOS Ventura, I was prompted to upgrade to "Dropbox for macOS 12". I proceeded with that, it moved my Dropbox folder to ~/Library/CloudStorage and confirmed all was successful. Now when using Spotlight to search (I often type something like 'drawings folder' to open a folder called Drawings) the results in Spotlight show the Dropbox app icon beside the name of the item I want (rather than a Finder icon for folder or file). Hitting Enter or clicking on the result switches to Finder and does nothing, or sometimes will open the Applications folder and show the Dropbox app. It's not linking me to the actual file in ~/Library/CloudStorage. 

 

I have done the following and the problem is not solved:

  • Restarted
  • Ensured all files are available for offline access
  • Rebuilt the spotlight index
  • Unlinked Dropbox from this Mac, did a complete clean install of dropbox, performed the upgrade to v159.4.5870 and synced just one folder to begin

Nothing works. Any suggestions??

398 Replies 398

lorebett
Helpful | Level 5
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I can confirm that, as said by @yifc , completely removing the Dropbox folder from Spotlight's indexing (please note: NOT re-indexing it) solves the problem for me for good. It does not make sense, but it works: Spotlight can find files and folders in the Dropbox folder (I know, it does not make sense because that folder is excluded), and I can open files from the Spotlight results.

minpi
Experienced | Level 11
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Can you locate files on place (in Finder) as well using Cmd + Click? And is there some indication to check if one or other file is synced or not? 

glideconsultant
Helpful | Level 6
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yess 🙂

excluding the dropbox folder (library\cloudstorage) in the macos system settings ('dropping' the folder into siri & spotlight / spotlight privacy) does the (weird) trick.

in the spotlight search results the document icons look normal again (not as 'compressed' as previously) and the files will open on enter or double-click as they formerly did (that has stopped out of nowhere the day before yesterday).

thx @lorebett

ilmaio
Explorer | Level 4
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So EXCLUDING the folder from the search will make the search works again as intended?

glideconsultant
Helpful | Level 6
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yes ... strange enough, but it really does.

ilmaio
Explorer | Level 4
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Thanks, i’ll try this way

minpi
Experienced | Level 11
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Would be so great, of somebody could answer my questions. Everybody is so happy, Dropbox opens files as expected when Dropbox will be excluded by Spotlight (sounds absurd but it works😊 But what about opening in place (in Finder) with Cmd +Click ? I was using this function daily. What about a status - if you drag some file to Dropbox - is it already synced or not? Does these green/blue icons disappeared for ever?

ensoniq70
Helpful | Level 6
Go to solution

It works after 5 Minutes here (MBP M1 Max - 13.1)

ujnips
Helpful | Level 6
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I have been using Dropbox for a while and it used to work fine. But more recently I have noticed that I cam unable to open an excel file right from the spotlight search in Mac. I have to open excel and find that file and then open it or go to the folder where the file is and open it. Does anyone know how to enable spotlight search in mac to find a excel file and open it in excel when pressed enter?

ThePlanner
Helpful | Level 6
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My old method of searching from the top right search bar brings up the usual...Search: This Mac  "Dropbox". When I select Dropbox, no files appear. Before Ventura (or before OS 13),  the Search always worked for Dropbox files.  Please help. Thank you!

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