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Unable to install Dropbox for Desktop

Unable to install Dropbox for Desktop

GuidoB51
New member | Level 2

UTENTE DI DROPBOX BASIC

 

Quando installo l'app per desktop sul mio NUOVO pc (win11) il sistema risponde "L'installazione non è riuscita a causa di un errore lato server. Riprova più tardi"

In effetti io dispongo già di un app desktop su un altro pc: forse non è possibile collegare due desktop allo stesso Account?

Grazie

1 Reply 1

Hannah
Dropbox Staff

Ehi @GuidoB51, grazie per aver portato questo alla nostra attenzione.

 

L'account Dropbox di base gratuito ha un limite di 3 dispositivi connessi, ma saresti comunque in grado di installare l'applicazione, semplicemente non saresti in grado di accedervi.

 

Hai forse app di sicurezza, come antivirus, VPN, firewall ecc. installate sul tuo computer, che potrebbero bloccare l'app Dropbox?

 

In tal caso, prova a disabilitarli temporaneamente, per vedere se questo aiuta.

 

Fammi sapere come va!

 

---------

 

Hey @GuidoB51, thanks for bringing this to our attention.

 

The free Basic Dropbox account has a limit of 3 connected devices, but you'd still be able to install the application, you just wouldn't be able to sign in to it.

 

Do you perhaps have any security apps, like an antivirus, VPN, firewall etc. installed on your computer, that might be blocking the Dropbox app?

 

If so, try to temporarily disable them, to see if that helps.

 

Let me know how it goes!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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