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Unable to install client correctly on Xubuntu 20.04

Unable to install client correctly on Xubuntu 20.04

Duilio Brenta
New member | Level 2

Dear Developers,

 

I have encoutered a significant issue atempting to install Dropbox on my HP Elite Desk hosting Xubuntu 20.04: the progressbar gets always stuck at 90% or just above it and my system RAM memory is slowly saturated (I have one 8GB RAM stick). Has anyone got any solution?

 

Thanks in advance.

 

D.

1 Reply 1

Megan
Dropbox Staff

Hi @Duilio Brenta, I'd be more than happy to help! 

 

It might sound trivial, but have you tried rebooting your device, by any chance? 

 

If I were you, I'd also try to download the app, using the offline installer. Can you give this one a go?

 

Let me know of any updates! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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