cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
The Dropbox Community is looking for feedback from you! Sign up to be a part of our customer panel here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1
Ask
2
Reply and help

Uninstall dropbox WITHOUT losing files

Uninstall dropbox WITHOUT losing files

srfpak
Explorer | Level 3

How do i uninstall Dropbox without losing all my files? How do i get my files back onto my PC?

3 Replies 3

Re: Uninstall dropbox WITHOUT losing files

Megan
Dropbox Staff
Hi @srfpak, let me see what we can do about this! 

You should be able to uninstall the Dropbox desktop application using these steps. 

As for your PC files, it sounds like you've enabled our Computer Backup feature. 

Here is how you can disable it. 

Let me know if you need anything!

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Re: Uninstall dropbox WITHOUT losing files

srfpak
Explorer | Level 3

Megan:

Thank you for your response. However, it only gave me instructions on how to uninstall the Dropbox program. There were no instructs on how to recover and convert back all my computer files back the way they were before installing this "take-over" program. Everything i read says if i uninstall Dropbox all my files will be permanently be lost. I just can't lose these. 

Please tell me how to save my files before i delete Dropbox.         Thank you.

Re: Uninstall dropbox WITHOUT losing files

Здравко
Legendary | Level 20
Who's talking

Top contributors to this post

  • User avatar
    Здравко Legendary | Level 20
  • User avatar
    srfpak Explorer | Level 3
  • User avatar
    Megan Dropbox Staff
What do Dropbox user levels mean?
Need more support?