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Uploading from the Mobile App is slow, and fails before completing

Uploading from the Mobile App is slow, and fails before completing

George69Nice
New member | Level 2

Tryna upload from phone and shi be goin like 5kbps and if you dun sit on the app like for 8 hours de upload just cancels itself and den you lose like hours worth of progress fix it plz

1 Reply 1

Jackson
Dropbox Staff

Hi there @George69Nice, sorry to hear about your upload issues.

 

Could you please run a speed test on your mobile device, and send me a screenshot of the results?

 

Do you get the same results, when connected to a different WiFi?

 

 

What happens if you upload, while on the cellular network?

 

Thank you!

 


Jackson
Community Moderator @ Dropbox
dropbox.com/support


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