Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Hi there, I'm a newbie Dropbox user. I'm working for two different not for profit organisations on a volunteer basis (I'll call them NFP1 and NFP2). I'm using Dropbox Basic (free). I already have a Dropbox folder on my PC that synchs with a Dropbox account I administer for NFP1. I want to be able to Administer/share a separate folder structure for NFP2. The two different NFPs have different Dropbox website logins, which are separate from my personal email account login (so I have 3 Dropbox accounts live on this PC). How can I administer/share two different and separate folder structures on my PC to be able to support the two separate NFPs and manage my own files separate to them both? Thank you for reading. Keep explanations simple please - I'm no tech genius!
Welcome to our Community, @Liz WY!
Just to make sure I got this right, do you mean that you’d like to be simultaneously logged in to all 3 accounts on the Dropbox desktop app on your computer (so that the files of each account can sync locally to your device at all times)?
If yes, I’m afraid this isn’t possible. At the moment, you can only do this with 2 accounts, and if one of them is on a personal plan, and the other one is on a Business subscription. You can also check this Help Center article for more info.
Let me know, in case I’ve misunderstood something.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Thank you Nancy. Yes, you have it right. I wanted to be able to manage folders and files for the two different NFPs and my own personal files from the same PC at the same time. It seems that this requires me to be logged into multiple Dropbox accounts at the same time. Is that correct? Therefore I wouldn't be able to log in to the NFP1 Dropbox account, share or synch files/folders, then logout of NFP1 and log in to the NFP2 account to share or syn files/folders. Is that correct?
Hi @Liz WY
I'm afraid what you'd like to do isnt possible.
You can link a max. of 2 accounts at the same time to one device IF one of those has a paid for Dropbox for Business licence. If they arent then you need to either use one on the computer/devices and the other web only.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
OK thank you, Mark. I guess I'll try working that way then - web only for NFP2. And I can definitely share that web space with other invitees who can work on their own PCs/phones as long as they're not using Dropbox for any anything else (for any other account)? If they do, I guess we would all have to work web only for NFP2?
So each person needs their own account (it is against the T&C's to share it which could result in permanent deletion of the account and loss of data if not followed). Then you share a folder between each person. The space for each user uses up their own quota. So, as long as they don't use the account for anything else they shouldn't have issues, but, if they also use it for personal stuff they could.
- - - -
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!
OK, thank you. I think we'll just have to try it and see how we get on! Thanks again.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!