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When using Selective Sync, Dropbox starts adding files to the main folder.

When using Selective Sync, Dropbox starts adding files to the main folder.

FredericoFerreira
Explorer | Level 3

I'm using Selective Sync to organize my Dropbox folder, but by doing this Dropbox starts adding random files from the folders I'm using Selective Sync on. How to undo this? Are these copies of those files? Or the actual files? Anyone getting this issue? Thanks in advance.

5 Replies 5

Megan
Dropbox Staff

Hi @FredericoFerreira, welcome to our Community! 

 

It is definitely unexpected when you use selective sync, to have content added to your Dropbox folder. Are you certain that these files are coming from the folders you're trying to remove locally from the device? 

 

Also, which version of our app do you use on your end? You can find this by locating your Dropbox icon on the menu or task bar, next to your WiFi and hovering your mouse over it. 

 

Let me know more, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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FredericoFerreira
Explorer | Level 3

Yes, I am certain that these files are coming from the folders you're trying to remove locally from the device. It is adding more as we speak 😕
The Dropbox version I am using is 170.4.5895

Megan
Dropbox Staff

Hi @FredericoFerreira, could you let me know the app's precise syncing status? 

 

If you could also send me a screenshot of what you see on your end, when you access your Dropbox folder locally, that'd be amazing. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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FredericoFerreira
Explorer | Level 3

The new added files seemed to be corrupted or a copy of the original ones, so I just went ahead and deleted them! Thanks anyway 🙂

Megan
Dropbox Staff

Any time @FredericoFerreira

 

If you need us, you know where to find us. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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    Megan Dropbox Staff
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    FredericoFerreira Explorer | Level 3
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