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Windows Explorer Freezing because of Dropbox

Windows Explorer Freezing because of Dropbox

saintje
Explorer | Level 4

Hi There,

 

My Windows Explorer freezes when I try open a document or map of my dropbox folder. It's happening on all my devices (laptop, pc) and I have reinstalled already which didn't work out. 

 

Any thoughts?

 

Best,

Steven

2 Replies 2

Re: Windows Explorer Freezing because of Dropbox

Jay
Dropboxer

Hi @saintje, thanks for bringing this to our attention.

 

Does the same behavior occur when you quit the Dropbox desktop application and try opening a file via Explorer?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Windows Explorer Freezing because of Dropbox

maher1982
Collaborator | Level 10

HI STEVEN, Do you use the last version of dropbox? this maybe could happen if you use old version

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    maher1982 Collaborator | Level 10
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    Jay Dropboxer
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