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does not connect to the Internet dropbox

does not connect to the Internet dropbox

Riolan
New member | Level 2

does not connect to the Internet dropbox

3 Replies 3

Rich
Super User II

@Riolan wrote:

does not connect to the Internet dropbox


There's likely something on your computer or network blocking Dropbox's access to the Internet. Temporarily disable any firewall or antivirus software you're running and try again.

Riolan
New member | Level 2

there are no antiviruses on the computer, only a firewall. I tried with the firewall turned off, the dropbox also does not work

Walter
Dropbox Staff

Hey @Riolan, sorry to jump in, but could you send us a screenshot of the app's exact status and version as shown in your menu bar/system tray? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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    Walter Dropbox Staff
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    Riolan New member | Level 2
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    Rich Super User II
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