dropbox icons won't show up after boot up, i know the work around but you guys need to make it perm

[Henry14]

hello, 

there is a bug, the dropbox icons next to the folders do not show up on a mac, im on version 11.7. here is a solution i found, after start up, i quit dropbox, and then i quit google drive, and then i start dropbox, and the icons show up, and then i start google drive. and then everything works the way it does. can you fix the core of the problem, so then i dont have to keep doing this? 

also, if you need more info, feel free to ask, i hope it gets fixed soon, dropbox is a great app and i really enjoy using it everyday.

[Walter]

Hey @Henry14, thanks for your feedback on this. 

I just wanted to mention that this issue may be related to other applications on your computer, like Google Drive etc., that use the icon overlay and context menu functionality of your Operating System. 

If you are on a Mac, you can check if a third-party application is causing this issue, probably by pushing its own icons with the following steps:

       1. Save any files and quit ALL programs.
       2. Completely quit and close any third-party cloud service applications, such as Google Drive, OneDrive, or others.

       3. Quit Dropbox:
           - Click the Dropbox icon in the menu bar at the top of your screen
           - Click on your profile picture or initials to the right of the search bar and select 'Quit Dropbox'

       4. Relaunch “Finder” using the following steps:
           - Click on the Apple icon in the top left of your screen
           - Click on "force quit"
           - Select “Finder,” then click "Relaunch"

       5. Restart the Dropbox application.

If the issue is resolved at this point, it may be due to Google Drive and I'd suggest disabling Google Drive on startup until after the desktop app has been launched on your computer.

Let me know if this helps!