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error unable to start dropbox in windows10

error unable to start dropbox in windows10

rkbatra
New member | Level 2

getting error- 

 

rkbatra_1-1661337576158.png

 Using dropbox since last 10 years suddenly got the above message - formatted the PC 4 times , nothing is workinng

 

1 Reply 1

Walter
Dropbox Staff

Hey @rkbatra, sorry to hear you're having issues with this. 

 

Did you update your computer's OS recently perhaps? Could you try reinstalling the app using the offline installer from this page and let me know how it goes?

 

If you're on the basic plan, make sure to have no more than 3 connected devices to your account as there's a limit you might hit. 

 

Let me know of any updates!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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