cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iPhone Airdrop Not Working

iPhone Airdrop Not Working

LloydLenson
Explorer | Level 3

I cannot Airdrop from my iPhone to my Mac.  I was told it has something to do with the Dropbox settings.  Any ideas?

3 Replies 3

Hannah
Dropbox Staff

Hey @LloydLenson, thanks for reaching out to our Community.

 

Can you please let me know if you are currently using the new Dropbox for macOS update on your computer?

 

And have you also enabled our backup feature for your desktop folders?

 

Let me know and we'll go from there.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

LloydLenson
Explorer | Level 3

Thank you for the response.  Where do I go to look for the answers to your questions?

 

Hannah
Dropbox Staff

Hey Lloyd!

 

So, if you have the new Dropbox for macOS version of the app installed, your Dropbox folder would be located in ~/Library/CloudStorage instead of your user folder.

 

And you should also be able to see whether you have the backup feature enabled for the particular computer here.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Hannah Dropbox Staff
  • User avatar
    LloydLenson Explorer | Level 3
What do Dropbox user levels mean?