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"Sign In" is not showing up when I click on the Dropbox icon in my system tray

"Sign In" is not showing up when I click on the Dropbox icon in my system tray

MikeH88
Explorer | Level 3

I started my computer today and my Dropbox app on my computer was not syncing anymore. I opened up the up which is located in my lower right tool bar, click the gear in the top right of the app, clicked "sign in" and then nothing comes up. It doesn't give me the chance to sign in and thus I can't get my computer to sync back again. Does anyone have any advice?

3 Replies 3

Hannah
Dropbox Staff

Hey @MikeH88, thanks for bringing this to our attention.

 

If you haven't already, can you please restart your computer, to see if that helps?

 

And if not, please uninstall the Dropbox app, restart your computer and reinstall it.

 

Let me know how it goes.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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MikeH88
Explorer | Level 3

Hi Hannah,

 

It did help a lot. I am still having some issues re syncing to the folders on my computer but I can at least sign in now and work through. Thank you for your help!

Hannah
Dropbox Staff

Not a problem, Mike, happy to help!

 

If you need anything else, make sure to let us know.

 

See you around the Community! 🙂


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Hannah Dropbox Staff
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    MikeH88 Explorer | Level 3
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