cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to know what we learned at IBC? Check out our learnings on media, remote working and more right here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

"Trouble connecting to Dropbox servers", while installing app on Linux OS

"Trouble connecting to Dropbox servers", while installing app on Linux OS

kunal2
New member | Level 2

I am not able to install dropbox in my ubuntu device. While Installing it always shows me following message, I tried a lot but this is persistentScreenshot from 2023-12-20 19-21-42.png.

Please help me out.

4 Replies 4

Nancy
Dropbox Staff

Welcome to the forum, @kunal2

 

Can you let me know what’s the exact OS version of your device? 

 

Have you also tried our offline installer, and it didn’t help?

 

Let me know once you’ve got more updates.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

kunal2
New member | Level 2

I have Ubuntu 20.04.6 LTS

Nancy
Dropbox Staff

Thanks for that! Did you also try the offline installer that’s linked above, but it didn’t make a difference?


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Здравко
Legendary | Level 20

@Nancy wrote:

...

Have you also tried our offline installer, and it didn’t help?

...


@Nancy, The link you use to refer to doesn't point to any installer. 😁 There can be seen only 2 zipped Dropbox' daemon versions (one 32bits and other 64bits) - just archives, nothing more Linux related. None of them is installer. Windows and Mac packages are another story - don't mix them (in spite mixed in the page), they're not the same. 😉 Windows and Mac related files are installers.

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Здравко Legendary | Level 20
  • User avatar
    Nancy Dropbox Staff
  • User avatar
    kunal2 New member | Level 2
What do Dropbox user levels mean?