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OS=Ubuntu 20.04
It downloads (an updated, I assume) daemon and then doesnt start
heres the error log
bn.BUILD_KEY: Dropbox
bn.VERSION: 115.4.601
bn.constants.WINDOWS_SHELL_EXT_VERSION: 46
bn.is_frozen: True
machine_id: b9b8c191-f519-4a4e-aecb-8337ab59b28e
pid: 2560
ppid: 1
ppid exe: failed
uid: 1000
user_info: pwd.struct_passwd(pw_name='MyPC', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='paul,,,', pw_dir='/home/MyPC', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='MyPC', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='paul,,,', pw_dir='/home/MyPC', pw_shell='/bin/bash')
euid: 1000
gid: 1000
egid: 1000
group_info: grp.struct_group(gr_name='MyPC', gr_passwd='x', gr_gid=1000, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='MyPC', gr_passwd='x', gr_gid=1000, gr_mem=[])
LD_LIBRARY_PATH: None
cwd: '/home/MyPC'
real_path='/home/MyPC'
mode=0o40755 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
HOME: '/home/MyPC'
appdata: '/home/MyPC/.dropbox/instance1'
real_path='/home/MyPC/.dropbox/instance1'
mode=0o40700 uid=1000 gid=1000
parent mode=0o40700 uid=1000 gid=1000
dropbox_path: '/home/MyPC/Dropbox'
real_path='/home/MyPC/Dropbox'
mode=0o40700 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
sys_executable: '/home/MyPC/.dropbox-dist/dropbox-lnx.x86_64-115.4.601/dropbox'
real_path='/home/MyPC/.dropbox-dist/dropbox-lnx.x86_64-115.4.601/dropbox'
mode=0o100755 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
trace.__file__: '/home/MyPC/.dropbox-dist/dropbox-lnx.x86_64-115.4.601/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/home/MyPC/.dropbox-dist/dropbox-lnx.x86_64-115.4.601/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/tmp'
real_path='/tmp'
mode=0o41777 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 817, in wrapper
File "dropbox/client/main.pyc", line 6619, in finish_dropbox_boot
File "dropbox/client/main.pyc", line 6084, in _init_components_for_account
File "dropbox/client/main.pyc", line 6023, in create_sync_engine
File "dropbox/sync_engine_boundary/factory.pyc", line 262, in make_sync_engine
File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 357, in __init__
File "dropbox/sync_engine_boundary/nucleus_p2p.pyc", line 218, in add_preferences_callback
File "dropbox/client/configuration/local_configuration.pyc", line 114, in __getitem__
File "_collections_abc.pyc", line 660, in get
File "dropbox/client/configuration/context_aware_config_dict.pyc", line 25, in __getitem__
File "dropbox/gui.pyc", line 131, in _trace_warn_if_called_on_main_thread
File "dropbox/client/config.pyc", line 366, in __contains__
File "dropbox/client/config.pyc", line 112, in __contains__
File "dropbox/sqlite3_helpers.pyc", line 301, in execute
File "dropbox/sqlite3_helpers.pyc", line 267, in _raise_better_operational_exception
File "six.pyc", line 696, in reraise
File "dropbox/sqlite3_helpers.pyc", line 296, in execute
sqlite3.OperationalError: database is locked
Jay
Community Moderator @ Dropbox
dropbox.com/support
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This login system seems completely borked !
Posts/updates are disappearing
No additional security software installed
heres the whole lot ( again)
bn.BUILD_KEY: Dropbox
bn.VERSION: 88.4.172
bn.DROPBOXEXT_VERSION: failed
bn.is_frozen: True
machine_id: b9b8c191-f519-4a4e-aecb-8337ab59b28e
pid: 8699
ppid: 1
ppid exe: failed
uid: 1000
user_info: pwd.struct_passwd(pw_name='myPC', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='paul,,,', pw_dir='/home/myPC', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='myPC', pw_passwd='x', pw_uid=1000, pw_gid=1000, pw_gecos='paul,,,', pw_dir='/home/myPC', pw_shell='/bin/bash')
euid: 1000
gid: 1000
egid: 1000
group_info: grp.struct_group(gr_name='myPC', gr_passwd='x', gr_gid=1000, gr_mem=[])
effective_group_info: grp.struct_group(gr_name='myPC', gr_passwd='x', gr_gid=1000, gr_mem=[])
LD_LIBRARY_PATH: None
cwd: '/home/myPC'
real_path='/home/myPC'
mode=0o40755 uid=1000 gid=1000
parent mode=0o40755 uid=999 gid=999
HOME: '/home/myPC'
appdata: '/home/myPC/.dropbox/instance1'
real_path='/home/myPC/.dropbox/instance1'
mode=0o40700 uid=1000 gid=1000
parent mode=0o40775 uid=1000 gid=1000
dropbox_path: '/home/myPC/Dropbox'
real_path='/home/myPC/Dropbox'
mode=0o40700 uid=1000 gid=1000
parent mode=0o40755 uid=1000 gid=1000
sys_executable: '/home/myPC/.dropbox-dist/dropbox-lnx.x86_64-88.4.172/dropbox'
real_path='/home/myPC/.dropbox-dist/dropbox-lnx.x86_64-88.4.172/dropbox'
mode=0o100775 uid=1000 gid=1000
parent mode=0o40775 uid=1000 gid=1000
trace.__file__: '/home/myPC/.dropbox-dist/dropbox-lnx.x86_64-88.4.172/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
real_path='/home/myPC/.dropbox-dist/dropbox-lnx.x86_64-88.4.172/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
not found
parent not found
tempdir: '/tmp'
real_path='/tmp'
mode=0o41777 uid=0 gid=0
parent mode=0o40755 uid=0 gid=0
Traceback (most recent call last):
File "dropbox/client/main.pyc", line 7977, in main_startup
File "dropbox/client/main.pyc", line 3526, in run
File "dropbox/client/ui/common/uikit.pyc", line 860, in create_ui_kit
File "dropbox/client/ui/qt/uikit.pyc", line 53, in <module>
File "<_bootstrap_overrides>", line 153, in load_module
ImportError: /home/myPC/.dropbox-dist/dropbox-lnx.x86_64-88.4.172/libQt5Core.so.5: version `Qt_5.12' not found (required by /usr/lib/x86_64-linux-gnu/libQt5Gui.so.5)
Hi @pcooper,
Seems there is a complete mess in your install. I'll propose a reinstall of the application, entirely. Your data are on safe. Use following commands (one by one):
sudo apt-get purge dropbox wget -O /tmp/dropbox.deb https://www.dropbox.com/download?dl=packages/ubuntu/dropbox_2020.03.04_amd64.deb sudo dpkg -i /tmp/dropbox.deb dropbox stop rm -rf ~/.dropbox* /tmp/dropbox* dropbox start -i
Your application is unlinked from the account, so the last command will ask for link it back. Let's see if this will help you. 🤔
Good luck.
$ sudo apt-get purge dropbox
[sudo] password for myPC:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'dropbox' is not installed, so not removed
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
myPC@myPC:~$ sudo apt-get purge dropbox
[sudo] password for myPC:
Reading package lists... Done
Building dependency tree
Reading state information... Done
Package 'dropbox' is not installed, so not removed
0 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade.
myPC@myPC:~$ wget -O /tmp/dropbox.deb https://www.dropbox.com/download?dl=packages/ubuntu/dropbox_2020.03.04_amd64.deb
--2021-02-18 16:51:48-- https://www.dropbox.com/download?dl=packages/ubuntu/dropbox_2020.03.04_amd64.deb
Resolving www.dropbox.com (www.dropbox.com)... 162.125.64.18, 2620:100:6020:18::a27d:4012
Connecting to www.dropbox.com (www.dropbox.com)|162.125.64.18|:443... connected.
HTTP request sent, awaiting response... 301 Moved Permanently
Location: https://linux.dropbox.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb [following]
--2021-02-18 16:51:48-- https://linux.dropbox.com/packages/ubuntu/dropbox_2020.03.04_amd64.deb
Resolving linux.dropbox.com (linux.dropbox.com)... 52.84.95.113, 52.84.95.51, 52.84.95.31, ...
Connecting to linux.dropbox.com (linux.dropbox.com)|52.84.95.113|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 69360 (68K) [application/octet-stream]
Saving to: ‘/tmp/dropbox.deb’
/tmp/dropbox.deb 100%[========================================================================================================================================>] 67.73K --.-KB/s in 0.04s
2021-02-18 16:51:49 (1.70 MB/s) - ‘/tmp/dropbox.deb’ saved [69360/69360]
myPC@myPC:~$ sudo dpkg -i /tmp/dropbox.deb
dpkg: regarding /tmp/dropbox.deb containing dropbox:
dropbox breaks nautilus-dropbox
nautilus-dropbox (version 2019.02.14-1ubuntu1) is present and installed.
dpkg: error processing archive /tmp/dropbox.deb (--install):
installing dropbox would break nautilus-dropbox, and
deconfiguration is not permitted (--auto-deconfigure might help)
Errors were encountered while processing:
/tmp/dropbox.deb
myPC@myPC:~$
and Ive gone no further at the moment.
Seems you have installed older package that conflicts - as mentioned in the error message. Just remove it in advance, using following:
sudo apt-get purge nautilus-dropbox
... and continue where you stopped - the 'dpkg' command.
thanks - fixed
I have a problem launching the dropbox program, namely, it displays the following message:
the dropbox program failed to start. This is usually due to a lack of access rights. The error can also occur if the home folder is on a network share. There is also a link to this attached file. Help restore the normal operation of the application
n.BUILD_KEY: Dropbox
bn.VERSION: 126.4.4618
bn.constants.WINDOWS_SHELL_EXT_VERSION: 48
bn.is_frozen: True
machine_id: 85c9dd7c-7401-4f2b-bb11-2b6e27658fb7
pid: 12784
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\SerBer\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\SerBer\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\SerBer\\Dropbox'
real_path='C:\\Users\\SerBer\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\126.4.4618\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\126.4.4618\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\SerBer\AppData\Local\Temp
TEMP: C:\Users\SerBer\AppData\Local\Temp
tempdir: 'C:\\Users\\SerBer\\AppData\\Local\\Temp'
real_path='C:\\Users\\SerBer\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\authentication\register_host_helper.pyc", line 503, in _try_register_host
File "dropbox\client\authentication\register_host_helper.pyc", line 673, in _on_register_host_success
File "dropbox\client\multiaccount\instance_database.pyc", line 1131, in set_shared_config
File "dropbox\sqlite3_helpers.pyc", line 1059, in _runner
File "dropbox\client\multiaccount\instance_database.pyc", line 459, in set_shared_config
File "dropbox\sqlite3_helpers.pyc", line 301, in execute
File "dropbox\sqlite3_helpers.pyc", line 267, in _raise_better_operational_exception
File "six.pyc", line 696, in reraise
File "dropbox\sqlite3_helpers.pyc", line 296, in execute
sqlite3.OperationalError: attempt to write a readonly database
Megan
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
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Hi there!
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