cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

default

yes

140 Views
3 Comments
0 Likes
Highlighted
Level 2

Delete Dropbox from a Mac User profile

Hi,  I'm giving an employee my current Mac OS computer. I want to delete the Dropbox from my user account, and add her Dropbox for Business files into a new user account on the same computer in her name.  That way we'll only have one copy of the files on the computer itself. For licensing reasons, I don't want to delete everything on the computer and start fresh.  I believe if I delete my user Dropbox files, it'll delete everything everywhere in our workgroup.  Any suggestions on how to proceed?  Thanks.

1 Accepted best answer

Accepted Solutions
Dropboxer

Re: Delete Dropbox from a Mac User profile

Hey there @mouwallace - happy new Year and welcome to our forums!

Now, since you want to make permanent changes to your computer that do not sync back to the website you'll need to unlink the computer first. 

Follow these steps to unlink a computer:  

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on the gear icon in the Notifications panel and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

[You can now safely move or delete files in the Dropbox folder and not affect anything else] 

Note that the Dropbox folder itself is still there. When you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'. 

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking.

Let me know if you need anything else!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
3 Replies
Dropboxer

Re: Delete Dropbox from a Mac User profile

Hey there @mouwallace - happy new Year and welcome to our forums!

Now, since you want to make permanent changes to your computer that do not sync back to the website you'll need to unlink the computer first. 

Follow these steps to unlink a computer:  

1) Right-click the Dropbox icon in the system tray, or menu bar, by the clock
2) Click on the gear icon in the Notifications panel and select 'Preferences' > 'Account'
3) Click the 'Unlink' button
4) Afterward, Dropbox will prompt you to re-register. Quit!

[You can now safely move or delete files in the Dropbox folder and not affect anything else] 

Note that the Dropbox folder itself is still there. When you relink to a different Dropbox account, the application will detect that another Dropbox folder already exists on the computer, and will give you two options: 'Choose Another Location' or 'Install'.

If you want your new Dropbox folder to be in a location different than your existing folder, click on 'Choose Another Location'. 

If you want your new Dropbox folder to be in the same location as your existing one, click on 'Install'. This will rename the existing Dropbox folder to 'Dropbox (Old)' and will create a new Dropbox folder for the account you’re currently linking.

Let me know if you need anything else!




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Level 2

Re: Delete Dropbox from a Mac User profile

Hi Walter,

This is exactly what I was looking for. Thanks for your guidance.  All the best for 2019.

 

Reply
Loading...
Dropboxer

Re: Delete Dropbox from a Mac User profile

No worries @mouwallace - glad I could help! 

Should you ever come up with a Dropbox question, feel free to let us know and we'll take it from there.

In the meantime, have a lovely day ahead and thanks for your swift response. 




Walter
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so please mark it for some Kudos below. 
White check mark Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Arrows Counter Clock Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

Reply
Loading...
Business Admins Support

Have a question? Our Dropbox Community is here to help you find an answer!
You won’t have to wait too long for a reply, but why not learn more about the Community while you’re here.

Not the right discussion for you? Find out what else our Community has to say about Dropbox Business.

Or, search our Help Center for even more.

Who's talking
Top contributors to this post