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How would I know if my dropbox business account gets support for Team Space?

Hi,

 

I observed dropbox is rolling out Team Space:

https://www.dropbox.com/help/business/team-space-overview

 

But I could still see Team Folders in my dropbox business account. 

 

Based on reply on below thread, I understood Team Space is not enabled to all business accounts.  

https://www.dropboxforum.com/t5/Business-Admins-support/How-to-switch-from-standard-team-folders-to-...

I want to know, how would I get notified whenever my business account gets support for Team Space or is there any way where I can opt to get Team Space ?

4 Replies

Re: How would I know if my dropbox business account gets support for Team Space?

Super User II
You may be able to opt in via https://www.dropbox.com/team/admin/settings/early_access if not you will need to contact support via www.dropbox.com/support

 


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Re: How would I know if my dropbox business account gets support for Team Space?

Dropboxer
Hey ClaudeElements, let me forward your question to a team specialist, who’ll note down your interest on our new Team Folder structure. 
 
I’ve made sure to reach out to you directly via email on my end, so please have a look at your inbox whenever you get a chance & I’ll make sure to promptly follow-up with you asap. 
 
I hope that this is helpful to you & I’m wishing you a relaxed weekend ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: How would I know if my dropbox business account gets support for Team Space?

Hi Jane,

 

Thanks for your response. I was looking for your email but I couldn't find anything.
Could you please forward that email it to [email address removed for security reasons]?

 

Thanks

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Re: How would I know if my dropbox business account gets support for Team Space?

Dropboxer
Thanks for keeping me updated here  ClaudeElements
 
I removed your email address from the thread for security reasons, though based on your description it’s highly likely that your emailing service is blocking our messages. I’d appreciate it if you could check your Spam folder & add "no-reply@dropbox.com" to your address book & have a second look. 
 
If you’re still unable to locate it, so as to view your ticket ID (& the interaction), please login to our support system by visiting dropbox.zendesk.com with the email address you’re using for your Forum profile. You‘ll need to create a password there, as it is separate from your Dropbox account.
 
I’ve also made sure to resend the email on my end, to see if maybe a second time does the trick. 
 
Please let me know here how this advice works for you! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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How would I know if my dropbox business account gets support for Team Space?
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