Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Hi
For some reason my drop name includes the file type in the name of the document in dropbox ie:-
I save a document called "karen" and it now has to be saved as "karen.msg" or "karen.pdf" dependent on what type of file it is. I used to be able to just call the file karen. How can I term the .extension bit off please.
Thank you
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
@kazzw72 wrote:
I didn't have file extensions on file names before yesterday?
Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as @Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
So has there been an update? I didn't have file extensions on file names before yesterday?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
@kazzw72 wrote:
I didn't have file extensions on file names before yesterday?
Just for clarification, are you referring to when you view files on the Dropbox website, or within the folders on your computer? If this is within the folders on your computer, then that's a function of your operating system, as @Lusil mentioned. There's a setting within your operating system that controls this. On a Mac, it's in Finder Preferences. On Windows, it's in File Explorer Options. Dropbox doesn't control this at all.
@kazzw72 wrote:
... where do I find the File Explore Options bit.
This page explains how to show file extensions on Windows. Just check the box instead of unchecking it.
Thank you so much for all your help. All sorted.
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I don't know if this is possible, but I have just had a request from someone on my team regarding file extension while working with and renaming files on Dropbox.com (not in the desktop version). I would like to formally request that this is sent to the development team, that each user can have the option of hiding the file extension while working on the cloud.
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!