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What is going to happen to my personal subscription if our Dropbox Business trial upgrades?

Level 4

Hi! I am on free trial period of Dropbox Business  and I am a team member (not admin). I used to have a standart $9.99 plan and I am wondering if it is going to switch automatically to Business after the trial is over  ( and I won't be charged as company will pay for it) or shoud I stop my previous plan?  

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Re: Business subscription

Dropboxer
Hey Victoria (@Victoria_29), from what I gather from your description, you’ve joined a Dropbox Business team account despite being on a paid personal plan already, am I on the right track? 
 
If so, then your personal subscription will run un-interrupted until the Dropbox Business team upgrades. At this point, any credit from your previous plan will be automatically refunded to the payment method you used initially. This essentially means that you will not need to take any extra steps on your end. 
 
I hope that this brings some clarity to your inquiry & do let me know here if you have any additional questions. Wishing you a wonderful week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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Re: Business subscription

Level 4

Thank you, Jane!

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Re: Business subscription

Dropboxer

Sure, anytime @Victoria_29! Thanks for choosing Dropbox & feel free to ping us on our Community again if you have more questions!

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support


 


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What is going to happen to my personal subscription if our Dropbox Business trial upgrades?
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