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When we move folders, our desktop apps sync again?

Level 2

Whenever a lot of folders moves around the our whole folders gets resynced.

Here are some screenshots of what is going on. Whenever this happens, this person's dropbox is not workable.

https://www.dropbox.com/sh/oiogmelenz0oyqm/AACNjDqWbtlDurg38xT4bTsCa?dl=0

We have the smart sync enabled if this does affect anything.

Is there any solutions to this ?

3 Replies

Re: When we move folders, our desktop apps sync again?

Dropboxer
Hi there @JMCM!
 
When you make any changes to the contents of your Dropbox account, those changes need to be applied across the website and any connected devices. Those changes are thus synced
 
However, if the desktop app causes a device to slow down due to high CPU or RAM usage, I’d recommend checking this article out for some suggestions on how to tackle this
 
If the user is still experiencing trouble with this though, please advise them to contact our Support team for a more in-depth investigation on the matter. 
 
Let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: When we move folders, our desktop apps sync again?

Level 2

Hi Lusil.

Thank you for the suggestions. We will try this out.

Best,

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Re: When we move folders, our desktop apps sync again?

Dropboxer

No worries, @JMCM! Let me know how it goes. slightly smiling face


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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When we move folders, our desktop apps sync again?
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