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Why is my payment being rejected by Dropbox?

Level 2

When I change a payment period the error "There was an error completing payment" appears all the time and i can not change a payment period. How can I change a payment period from monthly to year?

1 Reply

Re: Payment

Dropboxer
Dropboxer
Hi there, If you’re getting an error like this, it’s possible that your payment was declined by your payment provider.
 
Have you contacted your bank in order to see if there was any issues with the transaction?
 
If you need further assistance, please let me know!



Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Why is my payment being rejected by Dropbox?
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