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Known issues updated - May 25 see more

Business Admins support

Join a Business account, manage settings, and see what Dropbox can do for work.

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Last modified by 15 hours ago
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Azure AD + Dropbox

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Combined accounts

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Last modified by yesterday
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cannot sync dropbox

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two businesses two accounts?

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Last modified by yesterday
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protect access from laptop

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Checking to see if file has been viewed by someone with link

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Last modified by Wednesday
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How Do I Switch From Business Advanced To a Single Pro License?

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34Views
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Desktop syncing is stuck

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70Views
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Upload speed to Dropbox really slow

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150Views
8Replies

Create detached folders

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128Views
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Last modified by Monday
59Views
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Private Dropbox

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673Views
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DB Business free trial regret, and support needed.

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54Views
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Last modified by Sunday
56Views
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Can't sync due to low disk space

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716Views
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Last modified by Dvanewijck Saturday
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Last modified by a week ago
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Refund for business

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Last modified by a week ago
90Views
2Replies

Files wont sync

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Last modified by a week ago
97Views
6Replies

Unauthorized charge in my account

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Last modified by a week ago
82Views
2Replies

File Request Completion Screen

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Last modified by a week ago
209Views
6Replies

Get more space

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Last modified by a week ago
185Views
3Replies
Last modified by a week ago
68Views
1Replies
Last modified by a week ago
80Views
1Replies

Grandfathered business accounts

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Last modified by a week ago
111Views
2Replies
Posts
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Last modified by 15 hours ago
321Views
9Replies
Last modified by yesterday
47Views
3Replies

Checking to see if file has been viewed by someone with link

Dropbox Staff Reply Community Expert Reply
Last modified by Wednesday
93Views
2Replies

How Do I Switch From Business Advanced To a Single Pro License?

Dropbox Staff Reply Community Expert Reply
Last modified by Wednesday
95Views
5Replies
34Views
1Replies

Create detached folders

Dropbox Staff Reply
Last modified by Monday
128Views
3Replies

Private Dropbox

Dropbox Staff Reply Community Expert Reply
Last modified by Monday
673Views
4Replies

DB Business free trial regret, and support needed.

Dropbox Staff Reply Community Expert Reply
Last modified by Monday
54Views
2Replies

Can't sync due to low disk space

Dropbox Staff Reply Community Expert Reply
Last modified by Saturday
716Views
17Replies
Last modified by Dvanewijck Saturday
77Views
5Replies
Last modified by a week ago
171Views
3Replies

Refund for business

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
90Views
2Replies

Unauthorized charge in my account

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
82Views
2Replies

File Request Completion Screen

Dropbox Staff Reply Community Expert Reply
Last modified by a week ago
209Views
6Replies

Get more space

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Last modified by a week ago
185Views
3Replies
Last modified by a week ago
68Views
1Replies
Last modified by a week ago
80Views
1Replies

Grandfathered business accounts

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Last modified by a week ago
111Views
2Replies
Last modified by 2 weeks ago
102Views
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DBB Cancel Subscription

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Last modified by 2 weeks ago
429Views
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Set folder to sync but it is staying grey.

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Last modified by 2 weeks ago
169Views
3Replies

Desktop Memory Full

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Last modified by 2 weeks ago
87Views
1Replies

Dropbox Business Refund

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Last modified by 2 weeks ago
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Business Account Invoice

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Last modified by 2 weeks ago
80Views
1Replies

Dropbox business

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Last modified by 2 weeks ago
273Views
13Replies
Last modified by 2 weeks ago
172Views
2Replies

Folder outside of Team folder

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Last modified by 2 weeks ago
731Views
5Replies

Locked in Business Trial Hell!!!

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Last modified by 2 weeks ago
272Views
5Replies

How do i cancel subscription

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Last modified by 2 weeks ago
1742Views
11Replies

Missing files from the folders

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Last modified by 3 weeks ago
107Views
2Replies
Posts
Views
Replies

Azure AD + Dropbox

Dropbox Staff Reply
Last modified by yesterday
96Views
7Replies

Combined accounts

Dropbox Staff Reply
Last modified by yesterday
64Views
2Replies

cannot sync dropbox

Dropbox Staff Reply
Last modified by yesterday
30Views
1Replies

two businesses two accounts?

Dropbox Staff Reply
Last modified by yesterday
81Views
2Replies
Last modified by yesterday
46Views
3Replies

protect access from laptop

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Last modified by yesterday
75Views
5Replies
Last modified by Wednesday
63Views
3Replies

Desktop syncing is stuck

Dropbox Staff Reply
Last modified by Tuesday
70Views
2Replies

Upload speed to Dropbox really slow

Dropbox Staff Reply Community Expert Reply
Last modified by Monday
150Views
8Replies
Last modified by Monday
59Views
3Replies
Last modified by Sunday
56Views
1Replies

Files wont sync

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Last modified by a week ago
97Views
6Replies
Last modified by 2 weeks ago
219Views
6Replies
1863Views
0Replies
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Last modified by swindsorTSRA December
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Domain Insights

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1Replies
Last modified by October
544Views
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Multiple teams

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Last modified by September
510Views
1Replies

Remove Team member but not delete

Community Expert Reply
Last modified by September
507Views
1Replies

File Character Content Limit?

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Last modified by September
472Views
1Replies

Dropbox limitation

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Last modified by September
537Views
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supprimer définitivement d'un coup une série de fichiers

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Last modified by September
590Views
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Not allowing editing on a Mac

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Last modified by September
617Views
1Replies
Last modified by September
518Views
2Replies

Desktop Notifications

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Last modified by August
542Views
3Replies

sigstore.dbx size

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Last modified by August
1930Views
6Replies

Nested Team Folder Missing on 1 member's computer

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Last modified by August
448Views
2Replies
Last modified by alistair August
693Views
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Last modified by August
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Migrate your personal account to your Dropbox Business team

You can easily convert your personal Dropbox into an account on a Dropbox Business team. But first, there are a couple of things you should check:

  • Verify that all of the files and folders that you want to migrate are in your Dropbox
  • Remove any files or folders that you don't want to migrate to a Dropbox Business team
  • Once you’re ready to join:

    1. Ask the admin on the Dropbox Business team you want to join to send a team invite.
    2. Check your inbox, and follow the steps in the invite email you receive.

    Learn how to migrate a personal account to a Dropbox Business team.

    The different Dropbox Business admin roles

    There are three tiers of Dropbox Business admins:

  • Team admin
  • User management admin
  • Support admin
  • The team admin is the highest tier of admin. The team admin can perform all admin tasks, including managing users, account setup, billing, and third-party app/security integrations.

    The user management admin can address most team management tasks, including adding or removing team members, and setting security permissions.

    The support admin can perform most day-to-day tasks like resetting passwords and creating activity logs.

    See a detailed list of what each Dropbox Business tiered admin can do.

    Add members to a Dropbox Business team

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click Account.
    4. Click the Add licensesbutton

    Add licenses

    Delete a member from a Dropbox Business team

    Dropbox Business admins can delete or suspend a team member's work account.

    Delete a team member's account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click the gear icon beside the name of the person you want to remove
    4. Select Delete user.
    5. Choose whether to use the remote wipe option.
    6. Click Delete.

    Suspend a team member’s account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Open the Members page
    4. Click the gear icon beside the name of the person you would like to suspend.
    5. Click Suspend or delete user.
      • Select Suspend, and choose whether to delete this user's files from any devices they may have linked to Dropbox (this feature is called remote wipe)
    6. Click Suspend again.

    Note:

    A suspended team member instantly loses access to their Dropbox Business team account, and all of its files and folders.

    Add licenses

    Business Admins support

    Join a Business account, manage settings, and see what Dropbox can do for work.

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