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Business Admins support

Join a Business account, manage settings, and see what Dropbox can do for work.

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Last modified by schulle22 5 hours ago
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Mass Download?

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I need to delete my account

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3rd party backup apps?

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Not for Profit Pricing

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Refund? Where is customer service?

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Address Book

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Last modified by KimDeMarcus a week ago
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Last modified by 2 weeks ago
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Account problem

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Last modified by 2 weeks ago
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Last modified by 3 weeks ago
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Why no easy backup solution?

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Last modified by 3 weeks ago
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Domain insights

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Last modified by 3 weeks ago
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Refund

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Last modified by a month ago
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Dropbox Business Payment after trial period

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Last modified by juanvsg24 a month ago
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Last modified by a month ago
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Unmanaged Users

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Last modified by a month ago
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Turning on Smart Sync

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Last modified by January
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Posts
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Last modified by 14 hours ago
1035Views
7Replies
Last modified by 17 hours ago
80Views
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I need to delete my account

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Last modified by yesterday
281Views
2Replies

Not for Profit Pricing

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Last modified by yesterday
311Views
2Replies
Last modified by yesterday
119Views
4Replies
Last modified by yesterday
223Views
7Replies

Refund? Where is customer service?

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Last modified by yesterday
220Views
8Replies
Last modified by a week ago
1797Views
12Replies

Address Book

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Last modified by KimDeMarcus a week ago
61Views
2Replies

Account problem

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Last modified by john930830 2 weeks ago
97Views
4Replies
Last modified by 2 weeks ago
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77Views
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Last modified by 3 weeks ago
103Views
3Replies

Why no easy backup solution?

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Last modified by 3 weeks ago
130Views
3Replies

Domain insights

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Last modified by 3 weeks ago
79Views
2Replies
232Views
4Replies

Refund

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Last modified by a month ago
201Views
10Replies

Dropbox Business Payment after trial period

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Last modified by juanvsg24 a month ago
111Views
3Replies
Last modified by a month ago
100Views
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Last modified by a month ago
106Views
1Replies
Last modified by a month ago
171Views
3Replies

Unmanaged Users

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Last modified by a month ago
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Turning on Smart Sync

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Last modified by January
256Views
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Dropbox Business Team Folders and Mobile App

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Last modified by December
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Self

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dropbox reports

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Last modified by schulle22 5 hours ago
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Last modified by 11 hours ago
14Views
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Mass Download?

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Last modified by 14 hours ago
175Views
5Replies

3rd party backup apps?

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Last modified by yesterday
489Views
5Replies
1655Views
0Replies
623Views
1Replies
Last modified by 2 weeks ago
208Views
7Replies
Last modified by swindsorTSRA December
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Domain Insights

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Multiple teams

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Private Dropbox

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Dropbox limitation

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Desktop Notifications

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sigstore.dbx size

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Billing

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Last modified by August
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Copy of SOC-2 Report

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Last modified by sbryant August
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Last modified by lpriba August
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Smart Sync

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Migrate your personal account to your Dropbox Business team

You can easily convert your personal Dropbox into an account on a Dropbox Business team. But first, there are a couple of things you should check:

  • Verify that all of the files and folders that you want to migrate are in your Dropbox
  • Remove any files or folders that you don't want to migrate to a Dropbox Business team
  • Once you’re ready to join:

    1. Ask the admin on the Dropbox Business team you want to join to send a team invite.
    2. Check your inbox, and follow the steps in the invite email you receive.

    Learn how to migrate a personal account to a Dropbox Business team.

    The different Dropbox Business admin roles

    There are three tiers of Dropbox Business admins:

  • Team admin
  • User management admin
  • Support admin
  • The team admin is the highest tier of admin. The team admin can perform all admin tasks, including managing users, account setup, billing, and third-party app/security integrations.

    The user management admin can address most team management tasks, including adding or removing team members, and setting security permissions.

    The support admin can perform most day-to-day tasks like resetting passwords and creating activity logs.

    See a detailed list of what each Dropbox Business tiered admin can do.

    Add members to a Dropbox Business team

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click Account.
    4. Click the Add licensesbutton

    Add licenses

    Delete a member from a Dropbox Business team

    Dropbox Business admins can delete or suspend a team member's work account.

    Delete a team member's account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Click the gear icon beside the name of the person you want to remove
    4. Select Delete user.
    5. Choose whether to use the remote wipe option.
    6. Click Delete.

    Suspend a team member’s account:

    1. Sign into dropbox.com with your admin account
    2. Click Admin Console.
    3. Open the Members page
    4. Click the gear icon beside the name of the person you would like to suspend.
    5. Click Suspend or delete user.
      • Select Suspend, and choose whether to delete this user's files from any devices they may have linked to Dropbox (this feature is called remote wipe)
    6. Click Suspend again.

    Note:

    A suspended team member instantly loses access to their Dropbox Business team account, and all of its files and folders.

    Add licenses

    Business Admins support

    Join a Business account, manage settings, and see what Dropbox can do for work.