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Re: Backup iCloud Photos in Dropbox

Backup iCloud Photos in Dropbox

Macnerdy
Explorer | Level 4

Hi!
I'm trying to manually copy my photos stored in iCloud Photo Library to Dropbox as well (not camera upload, but manually). All edits made up to that point and the original file formats (HEIC and HEVC) should be retained.
However, for some unknown reason, HEVC videos are always converted to MOV even if the appropriate options on iOS are set correctly. Effects such as SuperHDR are lost as a result.
I don't want to have to use Google Photos, but they could do it all automatically and easily. Is there a way to do it with Dropbox? Do you have any experiences?

5 Replies 5

Hannah
Dropbox Staff

Hey @Macnerdy, welcome to the Dropbox Community.

 

Can you let us know the steps you're following to add the photos to Dropbox?

 

Are you using our mobile app or our desktop app?

 

Any additional info on the process, would be really helpful.

 

Thanks in advance!


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Macnerdy
Explorer | Level 4
I am using the iOS app. It doesn’t make any difference whether via share sheet or directly from the app.

Megan
Dropbox Staff

Hi @Macnerdy, you mentioned share sheet or directly from the app.

 

Could you walk me through the steps you follow when uploading content, in each of the cases, please? 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Macnerdy
Explorer | Level 4
I selected the photos for upload on the iPhone. Then I pressed Share and Dropbox and I uploaded into a folder.

Megan
Dropbox Staff

Hi @Macnerdy, keep in mind that videos are encoded using the HEVC codec, and stored in a MOV container, so the file on disk has .mov as a file extension. 

 

That extension doesn't mean that it's not HEVC. It's also a MOV file if, for example, you export the video from iPhoto on your mac.

 

As far as HDR playback, you should be able to achieve HDR playback on iOS if you mark the file as offline and download it to your device.


Megan
Community Moderator @ Dropbox
dropbox.com/support


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