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Re: Can No Longer See My File

Can No Longer See My File

Jack299
Explorer | Level 4

Hi,

I have shared a Dropbox file successfully and the other person can see it, but now I can't see it? Help please. Thanks. 

11 Replies 11

Jack299
Explorer | Level 4

Hi Jay,

I shared a folder.

Thanks,

Jack

Jay
Dropbox Staff

Do you see any history of the folder being created and the files being added to the account from the events page?

 

Since it was a shared folder, it should have the two-person icon on the folder. Do you see the folder in your account online?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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