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Can't Share from Photos App to Dropbox App on Android 13

Can't Share from Photos App to Dropbox App on Android 13

Allen D.
Helpful | Level 5

Suddenly, I can't share from the Photos App to the Dropbox App on Android 13. 

 

(I don't want or use 'camera upload'.  I choose what to share and then the folder in Dropbox).

 

The share  looks as if it is going to proceed  but instead of uploading, I then see a message, "Uploading to Dropbox... File will upload in the background", but nothing happens.

 

This something new.  I reinstalled both apps, cleared cache, etc. etc. 

 

My cell signal is weak here, but Wi-Fi is strong and everything else works.

2 Replies 2

Megan
Dropbox Staff

Hi @Allen D., I hope you're doing well!

 

Can you clarify the version of the Dropbox app that you're using on your end?

 

Also, if you try to open the app, and manually upload the content by pressing the + button, instead of using camera uploads, does that work? 

 

Keep me posted, and we'll take it from there!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Allen D.
Helpful | Level 5

Pixel 4XL.  OS and apps are totally up-to-date.

Anyhow, the question is now moot.

The day after I posted the sharing interface changed and the problem is gone -- I think.

 

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    Allen D. Helpful | Level 5
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    Megan Dropbox Staff
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