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Can't Sync Iphone with my Desktop

Can't Sync Iphone with my Desktop

lucasveras
Explorer | Level 3

I have only 3 devices connected. When I took a photo on my android, the photo is synced with my desktop, but with Iphone doesn't work.

 

In dropbox: Uploads from camera is activated, and upload from roll is also activated but it's empty, and also I can't select albums

3 Replies 3

Megan
Dropbox Staff

Hi @lucasveras, welcome to our Community! 

 

When you say that with "your iPhone it doesn't work", do you mean that you can't see the new content from your Android there, or that the camera uploads from your iPhone, aren't visible to your desktop?

 

You mentioned that your camera uploads are activated but empty. Is that happening on your Android or iPhone? What about selecting albums? 

 

Any screenshots you might have from both phones are welcome. Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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lucasveras
Explorer | Level 3

Fixed, My Iphone was not allowing dropbox to access to my albums

Megan
Dropbox Staff

Awesome news @lucasveras

 

If you need anything else, let me know! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

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    Megan Dropbox Staff
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    lucasveras Explorer | Level 3
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