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Certain folder not syncing to computer

Certain folder not syncing to computer

hawcon
Explorer | Level 3
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I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded Dropbox. I also checked selective downloads and the folder is selected along with all the other files, however when I search for it in explorer it doesn’t show. The funny part is that the certain folder is the one I use the most. Any suggestions to what might solve the issue?

1 Accepted Solution

Accepted Solutions

Rich
Super User II
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@hawcon wrote:
I ... notice that one of the folders isn’t showing on my computer explorer.

Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer.

 

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1 Reply 1

Rich
Super User II
Go to solution

@hawcon wrote:
I ... notice that one of the folders isn’t showing on my computer explorer.

Make sure the folder name doesn't use any characters that would be considered illegal on a Windows system. If the name contains such characters, Dropbox won't be able to sync it to your computer.

 

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    Rich Super User II
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