cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Are you interested in learning how media industry leaders use Dropbox Replay? Register for our webinar here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Closing DropBox Webpage during long sync

Closing DropBox Webpage during long sync

kmcdermott
New member | Level 2
Go to solution

I just upgraded from the free account and am now uploaing a large amount of photos to Dropbox. I have kept my Dropbox account pwebage open and am seeing the files uploading. Is it necessary for me to continue to keep the webpage open or may I close it out and the files will continue to upload? Thanks in advance for your help. 

 

2 Accepted Solutions

Accepted Solutions

Rich
Super User II
Go to solution

kmcdermott wrote:

I'm on a Mac and I see the application icon in the upper left showing the recently changed files. It does give me the the option to pause syncing. If it were to pause it, and close out the window, would I have shot myself in the foot so to speak? 


If you mean the Dropbox icon in your menu bar, then that's the Dropbox client, and it has no impact on uploads taking place through a web browser (Safari, Firefox, etc.). That will pause syncing for the local copy of your files (files stored in your Dropbox folder) but does nothing for the website. Closing the browser during an upload that's taking place in the browser will simply cancel the upload, regardless of the sync status of the client.

 

If you have the client installed, then there's no benefit to uploading through the web browser. It's often slower and much less reliable. Just put the files in your local Dropbox folder and they'll sync to your account automatically.

View solution in original post

Mark
Super User II
Go to solution

It doesnt, not as such.

Rich's post remains the same.

If you upload via the website then you cannot close that page.
If you upload via the desktop icon on your computer you can as you are moving the files to your local hard drive first.

As I assume you are NOT moving to your local hard drive and using the website option because you are using selective sync then yes, your machine needs to stay awake and the web page open.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

6 Replies 6

Rich
Super User II
Go to solution
If you're uploading files through the browser, then closing the tab or the browser will cancel the upload. It needs to remain open for the upload to finish.

If you use the Dropbox client on your computer instead, it will continue syncing your files in the background, and will even pause/resume the sync process if you need to power down, etc.

kmcdermott
New member | Level 2
Go to solution

Thank you for your quick reply! Yes, I believe I am uploading through the browser as I did a drag and drop directly to my account. I'm on a Mac and I see the application icon in the upper left showing the recently changed files. It does give me the the option to pause syncing. If it were to pause it, and close out the window, would I have shot myself in the foot so to speak? 

Rich
Super User II
Go to solution

kmcdermott wrote:

I'm on a Mac and I see the application icon in the upper left showing the recently changed files. It does give me the the option to pause syncing. If it were to pause it, and close out the window, would I have shot myself in the foot so to speak? 


If you mean the Dropbox icon in your menu bar, then that's the Dropbox client, and it has no impact on uploads taking place through a web browser (Safari, Firefox, etc.). That will pause syncing for the local copy of your files (files stored in your Dropbox folder) but does nothing for the website. Closing the browser during an upload that's taking place in the browser will simply cancel the upload, regardless of the sync status of the client.

 

If you have the client installed, then there's no benefit to uploading through the web browser. It's often slower and much less reliable. Just put the files in your local Dropbox folder and they'll sync to your account automatically.

kmcdermott
New member | Level 2
Go to solution

They are loading from an external hard drive to Dropbox and I have chosen not to have them sync to the computer itself using the the Selective Sync option. There are so many that I don't want to bloat up the space on my computer's hard drive. Does that make any difference in the procedure you have outlined?

Mark
Super User II
Go to solution

It doesnt, not as such.

Rich's post remains the same.

If you upload via the website then you cannot close that page.
If you upload via the desktop icon on your computer you can as you are moving the files to your local hard drive first.

As I assume you are NOT moving to your local hard drive and using the website option because you are using selective sync then yes, your machine needs to stay awake and the web page open.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

kmcdermott
New member | Level 2
Go to solution

Many thanks! Looks like the computer will be syncing for a few days. It shows 13! 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    kmcdermott New member | Level 2
  • User avatar
    Mark Super User II
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?