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Desktop app not showing all my folders

Desktop app not showing all my folders

Duforbes
Helpful | Level 5
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Hi, I’m using a Mac Pro and a MacBook Pro with Dropbox desk top. My MacBook pro works fine with drop box but my Mac pro does not display all folders. I’ve uninstalled and reinstalled.

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff
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Hey @Duforbes, thanks for posting on our Community and sorry to hear you're having issues with this.

 

If you've made sure that the desktop app is 'up to date' and not still syncing in your menu bar on both of your devices, could you check your selective sync settings in the app's preferences to see if there's any folder that's un-synced from your Mac Pro? 

 

Let me know what you find!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Walter
Dropbox Staff
Go to solution

Hey @Duforbes, thanks for posting on our Community and sorry to hear you're having issues with this.

 

If you've made sure that the desktop app is 'up to date' and not still syncing in your menu bar on both of your devices, could you check your selective sync settings in the app's preferences to see if there's any folder that's un-synced from your Mac Pro? 

 

Let me know what you find!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Duforbes
Helpful | Level 5
Go to solution
Hi,

Thanks for the help. Selective syncing didn’t have these folders selected. Needed the point in the right direction. Appreciate it

Walter
Dropbox Staff
Go to solution

No worries @Duforbes - I'm just glad I could help. 

 

See you around the Community and take care!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    Duforbes Helpful | Level 5
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