cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox backup is not working

Dropbox backup is not working

Cel1
New member | Level 2

If someone could help me with backing up it backs up but up to size 5KB only. Please help urgently. Thank you

1 Reply 1

Nancy
Dropbox Staff

Hey @Cel1, thanks for posting this on our forum. 

 

If you could send over more details on what’s happening exactly, I’d really appreciate it. 

 

Do you mean that you enabled computer backup on your Dropbox app and it only backs up 5KB of files in total? 

 

Feel free to send over any screenshots you may have, as well. 

 

Keep me updated!


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Nancy Dropbox Staff
What do Dropbox user levels mean?