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Hi,
When exporting from Adobe Illustrator some JPG-s, some of them are well exported with .jpg extension but some of them stuck to .tmp$$ extension. If i close Dropbox app or stop the sync everything is fine.
Any solution for this?
Thank you!
Welcome aboard the forum, @iulianbaciuonline.
Is this only happening with files you’re trying to save to your Dropbox app via Adobe Illustrator? Have you encountered a similar behavior when saving files to the Dropbox app from other third-party apps?
Can you send a screenshot of the extension that you mention, so that I may check it, as well?
Keep me updated.
Nancy
Community Moderator @ Dropbox
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Please see the screenshot below.
Hey @iulianbaciuonline, since our desktop app seems to be syncing temp files while the exporting process takes place, can you try quitting or pausing syncing on the app, when you export the files?
That should resolve this issue for you.
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi @iulianbaciuonline, I'll forward your feedback to the appropriate areas so we can continue to improve.
If you need anything else, let us know!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Ok. Thank you!
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