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Dropbox is syncing my Document directory, why?

Dropbox is syncing my Document directory, why?

VahidM
Explorer | Level 3
Go to solution

Hi,

DropBox keep telling me that I ran out of my 2gb storage.

The directory /Document/foo/ is the only one that I set DropBox on my Mac to sync, and that is about 600mb.

I see in my web view, the entire /Document/ directory is being synced,

Q 1. why the entire /Document/ is beinf synced instead of what I set?

So, I go to my web view, and delete a few files in /Document/ directory to make space, they get deleted everywhere as well.

Q 2. Why the files in /Document/ get delete even that /Document/foo/ directory supposed to sync?

 

Is there aby bug with DropBox on Mac? V154.4.5363

Thanks,

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
Go to solution

Hey @VahidM, thanks for the info! 

 

Based on the info, it look that Backup has been enabled. Also, it's important to note, that since the "foo" folder directory is in your Documents , also the parent directory would sync too.

 

If you check your selective sync settings, you can't simlpy uncheck just the Documents folder, without "foo" also getting unchecked. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

4 Replies 4

Megan
Dropbox Staff
Go to solution

Hi @VahidM, welcome to our Community!

 

It sounds like you've enabled our Backup feature, is that correct? 

 

Can you try accessing your app's preferences, then visit your Backup tab, and let me know what you see when you click "Manage backups"? Screenshots are always welcome. 

 

As for the files getting deleted, that would make sense since the app is in sync with the website, so any changes made to one of them should reflect on the other. 

 

Keep me posted! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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VahidM
Explorer | Level 3
Go to solution

Thanks for your reply Megan.

I have not enabled the backup feature, but I see my /Document/ directory is being backed up in the web UI. Maybe is on by default?

On my Mac, I do not see it enabled as you see in the screenshot below:

VahidM_0-1660230460747.png

The app on my Mac does not show what directory I set to sync, but I know that /Document/foo/ is the only one I set to sync, why the files in the parent directory of foo/ (/Document/) is being also synced?

VahidM_1-1660230716111.png

VahidM_2-1660230916289.png

Does the above setting means also sync /Document/ directory even I want a directory inside that to be synced only?

Thanks.

 

Megan
Dropbox Staff
Go to solution

Hey @VahidM, thanks for the info! 

 

Based on the info, it look that Backup has been enabled. Also, it's important to note, that since the "foo" folder directory is in your Documents , also the parent directory would sync too.

 

If you check your selective sync settings, you can't simlpy uncheck just the Documents folder, without "foo" also getting unchecked. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

VahidM
Explorer | Level 3
Go to solution

Thanks for your help, I have started cleaning up a little to bring the size below 2gb.

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    VahidM Explorer | Level 3
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    Megan Dropbox Staff
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