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Dropbox location has changed iMac

Dropbox location has changed iMac

Mark57
Explorer | Level 3

First, let me apologise. I've not been here before.... I can't find an answer anywhere else. A couple of days ago DB said it would move all my files to a "safe location" on my iMac. Since then, I seem to have to make all files available on my iMac one by one (up to about 123,000 so far) by clicking the cloud download icon, batch doesn't work, and my MacBook hasn't had the same upgrade option, so my desktop aliases no longer work on either device (synced by iCloud). Not a happy bunny tbh. I moved to Mac so I didn't have to spend a day rebuilding PCs and apps...... Am I being dumb, or is this a problem for others? Close to ditching DB after many years 

 

4 Replies 4

Jay
Dropbox Staff

Hi @Mark57, thanks for bringing this to our attention.

 

It sounds like you're running the new version of the Mac OS app, which has new behavior compared to the previous version of the app.

 

Are you able to mark entire folders as available offline?

 

This will help me to assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Mark57
Explorer | Level 3

Yes, but although the green tick appears against the folder, it seems I still have to click on the cloud icon to actually download the folder so that it is actually available offline..... Two processes replace one? 🤷🏻‍:male_sign:

Hannah
Dropbox Staff

Hey @Mark57, if you're seeing both the white checkmark and the cloud icon next to a folder, it means that the folder contains at least one online-only file, but any newly added files should become available offline by default.

 

For a more detailed explanation of the sync icons you can visit our Help Center.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Mark57
Explorer | Level 3

Nonsense. Given up. Deleting Dropbox tomorrow

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    Mark57 Explorer | Level 3
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