Error 30 when sharing a video

Skipton2630 · ‎12-24-2022

Hi uploaded a video and tried to share it with family I get the following error message that I have attached.

Unable to send message, please try again. Error code: 30

Walter · ‎12-25-2022

Hey @Skipton2630, sorry to hear about this.

Could you clear your browser's cache or try another browser and let me know how it goes?

If the issue persists, you can also send us a screenshot so that we can have a visual too.

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

Walter · ‎12-25-2022

Hey @Skipton2630, sorry to hear about this.

Could you clear your browser's cache or try another browser and let me know how it goes?

If the issue persists, you can also send us a screenshot so that we can have a visual too.

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Need help with something else? Ask me a question!
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Skipton2630 · ‎12-28-2022

Cleared the cache and now fine. Thanks

Walter · ‎12-28-2022

Glad to hear it works now @Skipton2630 - thanks for letting me know too.

See you around the Community and take care!

Walter
Community Moderator @ Dropbox
dropbox.com/support

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Error 30 when sharing a video

Error 30 when sharing a video

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